9 Situations That Every Bartender Should be Prepared For | Bartending Advice

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Did you know that California accounted for over 10% of the nationwide total of drunk driving fatalities in a recent year, equaling 1,069?

While the leading age group of deaths from drunk driving was 21 to 24-year-olds, over 3,000 of those arrested for driving under the influence were under the age of 18.

It’s accurate that the source of alcohol could come from anywhere, but one place it shouldn’t be coming from is your bar or your bartenders. This is exactly why RBS training exists: to ensure bartenders are formally educated on the consequences involved with serving alcohol to those under the legal drinking age.

RBS training is mandatory, and it’s not difficult to pass, but it’s not something that can be skipped even if you know how to check for fake IDs.

RBS certification signifies that you are a responsible server. There’s a lot more to know when it comes to RBS training, but the best way to understand its need is to picture a few situations you’ll want to be prepared for.

1. A Patron Not Having an ID With Them

It can seem simple to go off of how someone looks to determine if you should serve them alcohol. Keep good bartending advice in mind and realize that this is never an appropriate approach.

Many people look young just as many people look “old enough.” However, the only actual way to tell someone’s age is by verifying using their ID.

If a patron doesn’t have an ID with them, you can always use other forms of identification. The main thing is being able to confirm their photo with their date of birth. You should also never get in the practice of turning away someone for looking too youthful.

Professional bartenders go off ID verification and they know how to spot real or fake IDs so they never have to base decisions on anything other than that.

With this, all you need to know is to look for a few key things. Check for the date of birth, the photograph, and the expiration date. While expiration dates don’t change anyone’s age, the general rule is that the ID can’t be expired.

Make Sure to Match the ID to the Person

Ensure the photograph matches the person you’re seeing based on the face. Keep in mind that people can lose or gain weight from the time they took their ID picture, so it’s not abnormal for some people to look slightly different based on those types of changes. In this case, look at other identifiers on the license such as eye color and height.

Hair color isn’t the best verifier because of how often many people change their hair color. After using those key items to verify the person’s identity, you can always double-check. You can do this by feeling the card to better tell if something is fake based on the sturdiness or flimsiness.

You can also ask simple questions about the information on the ID in case you think it’s a fake ID. California alcohol laws permit you to seize fake IDs and turn them over to authorities if you think they may be fake.

However, the only time this is appropriate is if there are clear signs the ID might not be valid or theirs at all. This decision should not be based on looks but more so the state of the ID along with any other suspicions you may have. Most bars have very specific procedures and policies to follow if you want to go this route, so be sure to know them and follow them closely if needed.

2. Fights Breaking Out in the Bar

Fights can break out anywhere but especially in places where alcohol is served. Adults or not, not all adults know how to handle alcohol. One of many bartender requirements is to pay attention to patrons and to have 360-degree situation awareness.

You might be wondering what the appropriate thing would be for you to do if you’re dealing with unruly customers. The answer might not be what you’d assume, but it’s not your job to break up any fights in the bar. This is something that will fall on bar security or law enforcement.

In the case this happens, you should always stay behind the bar. Essentially, you are in charge of creating and serving drinks. You should also pay attention to patrons so that you can prevent situations like this from happening.

With things like this, managers often wonder, “Does a bouncer need to be RBS certified?” The answer is yes. Under California law, all bouncers of any club or bar and their employers have to be RBS certified.

However, if a fight does occur, realize that you are not responsible for the actions of others. The only thing that you can control is what’s behind the bar and what passes the bar to get to your customers.

3. Underage Individuals Trying to Slip Under the Radar

The best bartending advice that you can use is to check IDs for everyone, even when you’re sure they are of age or well past it. This is good practice to keep the reputation of your bar in good standing and to protect you from risking liability for serving alcohol to anyone underage.

This happens more than you might think, but those under 18, as we’ve mentioned, make up the highest rate of intoxication in traffic stops for the concern of driving under the influence. A lot of the time, you may be able to tell if someone is underage if the ID is obviously fake, or if they don’t have one at all and are persistent about being served alcohol.

It’s not uncommon for those of age to forget their wallet or leave their ID at home. However, those are the people who would go back to get it, be fine with not drinking if asked for an ID, or would often have another form of identification.

4. Patrons Appearing to Be ‘Too Intoxicated’

Yes, the bartender is responsible for monitoring people drinking in the establishment, and there is such a thing as ‘too intoxicated’. This basically means that you should be mindful of who you’re serving drinks to and how many. 

Believe it or not, bartenders have a list of rules that they follow to ensure both a good customer experience and overall safety. One of the most popular pieces of bartending advice is the 50% rule. If you haven’t heard of it, the 50% rule is basically the proper time when you’ll want to serve or at least prep the customer’s next drink: after half of the first one is gone.

This is more of a customer satisfaction trick. However, this is also a way to help you count someone’s drinks.

Keep a Few Things in Mind

Keep in mind that you aren’t actually counting anyone’s drinks. You want to keep a mental note of how many others may have had in case they become clearly intoxicated.

This is when you might cut them off, have them wait a certain period, or take their keys to prevent them from harming themselves or others. What you’ll be looking out for are bloodshot eyes, slurred speech, and questionable behavior. If someone has lost mobility, this is a clear sign of drunkenness and these drunk customers should probably be cut off and have their keys taken.

While bartending can seem like babysitting adults, this is one of those bar situations that should be paid close attention to. Over-intoxication will often lead to one of three reactions.

The person may become very aggressive to you or other patrons. They may simply fall asleep at the bar or in a way become very sloppy. They may assume they are okay, act normal, and try to leave the bar.

Use good bartending advice and look out for these situations to prevent them as best you can based on the bar’s policies.

5. The Need for Addressing Aggressive Behavior

As a bartender, you might have noticed how behaviors change when someone is under the influence. Alcohol affects how people make decisions, their attention span, and how they respond to different situations. Alcohol often promotes aggressiveness and this is something you should be prepared for.

RBS training is going to prepare you to handle situations that you might have expected and those you might not have. You will learn to only serve alcohol ‘on-premises’ and to serve to those of legal age. With these two things, you will cut down on the unforeseen issues happening in your bar.

However, it’s not always easy to prevent these bar situations from occurring even with proper RBS training. Because of this, you need to know how to handle yourself to limit the chance of violence or injury. This is to protect yourself, employees, and patrons in your area who aren’t involved.

As a server or bartender it is a good practice to be mindful of your role and the role of others in the bar. If you stick to your area as much as possible, especially in the case of aggressive situations, you can limit preventable dangers.

6. Avoiding Over-Serving

It can be tough dealing with unruly customers, and this is what RBS certification prepares you to handle. Over-serving your patrons is something that often leads to drunk customers becoming problematic but if you can keep an eye on how much you’re serving, this won’t be an issue.

This plays a lot into paying attention to the cues that patrons give off. Pay attention to the behavior of unruly customers during these bar situations, their volume, and whether they are becoming argumentative.

A lot of the time, when someone starts to do these things, you can intervene before their behavior becomes worse. This often involves cutting them off and simply serving them water.

7. Busy Nights and Being Understaffed

There are a lot of times when you might be the only bartender on-site during your shift. This will depend on the size of the location where you work, but oftentimes you could be the sole person behind the bar.

This means that you need to have high levels of organization, attention to detail, and knowledge of how to handle pressure.

RBS certification prepares you for handling hectic nights as the only bartender. You will learn how to keep your space clean and organized, how to keep up with the things that will make a difference in how you serve, and how you can keep up with the cleanliness behind the bar.

These are tactics to keep yourself up to par with customer service. However, keeping behind the bar clean and organized actually has more to do with preventing health code violations. This is something that RBS certification focuses on.

When you have a clean workplace, you’re also limiting the chance for injury or mistakes to happen. What you’ll want to do here is clean as you go and not let messes pile up. Not only is this a good risk mitigation tactic, but it’s also a good way to limit the amount of cleaning at the end of a shift.

8. Random Emergencies Within the Bar

An RBS certification is going to give you confidence in being prepared for certain emergencies and knowing how to manage or react to them. Keep in mind that bars are high-risk areas for physical injury and medical emergencies.

This means that you should know where safety equipment is in your bar so that you can react accordingly until the proper resources have been dispatched. This could involve knowing where fire extinguishers and first aid kits are as well as whether any of your staff are certified or trained as an EMT or in CPR.

9. Complaints From Patrons

Complaints are present in every industry, and as a bartender, you are likely to experience them. They can derive from how you keep your workspace, how a drink tastes, or how you made the drink. Or a patron might simply be intoxicated and act in a manner where they are directing this toward you.

RBS training is going to teach you how to use certain techniques to prepare drinks. You will learn how to interact with your patrons and how to keep drunk customers within their limits. All of this can help you to avoid unwanted complaints regardless of why they’re being made.

Making the RBS Training Process Simple

RBS training is necessary, and it’s also a simple requirement to fulfill. The process is as easy as registering with the California Beverage Control, purchasing and taking the course, and then taking the state exam. However, after the course, you’ll be prepared and confident enough to exceed your own expectations during the test.

This training helps to protect you, your customers, and your bar, so start learning more by exploring state resources.

How to Train Your Bartending Staff for Success

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It may surprise you to learn that 63% of American adults consider themselves alcohol drinkers. If you work in the service industry, you have to prepare yourself and your employees so they know how to properly serve alcoholic beverages. This includes carding patrons and ensuring no one is over-served.

One of the best ways of doing this is with RBS training. This crucial certificate program teaches you how to train a bartender. 

This helpful guide walks you through the best way to onboard new bartenders and how you can create the ideal training program. 

Hire Quality Bartenders

Before you begin training your bartending staff, you can use hiring platforms or staffing agencies to locate top-tier candidates. Create a list of questions so you can compare all prospective bartenders according to the same list of principles. 

Once you select a group of individuals, have them come in for a trial shift. This can be for a day or a week so you can see how they function on the job and whether they’ll be a good fit for your establishment. If you determine that your candidates make good employees, have them advance to a bartender certification program. 

Provide a Bartender Training Manual

Now that you have your select group of bartenders, provide them with an in-depth training manual. This helps your staff understand bartender requirements.

It also provides plenty of resources and prospective scenarios for them to navigate. This training manual should also outline policies, procedures, and a code of conduct. 

You may even want to explain the rules of handling cash and general customer service when on the job. 

Discuss Technical Skills

If you’ve promoted someone from a different part of your restaurant, being friendly and a hard worker might not be enough for them to thrive as a bartender. They need the technical skills to navigate the job of a bartender. 

Ensure your new hire is adept at pouring with accuracy, making cocktails, and understanding the different tools necessary for the job. Bartender training programs help to expedite this process. Consider having them shadow a seasoned bartender so they can learn what everything is behind the bar. 

Have a Leader Conduct Training

As you prepare your bartending training program for an RBS certification, it’s best to let a leader conduct the course. This might be a manager or other team member who’s responsible for overseeing day-to-day operations.

This person will work closely with staff and serve as the point person for all questions after bartenders are onboarded. It’s best to let them conduct the training so everyone will be on the same page with expectations. 

Explain Terminology

If you onboard a bartender with minimal experience, you need to explain all bartending terminology. This helps your new hire understand common words and phrases used by the rest of your team.

Understanding terminology can help to alleviate misunderstandings and work to expedite customer service for guests. 

Discuss Overserving 

There is a liability for serving alcohol, and rightfully so. You’re responsible for ensuring someone doesn’t drink and drive. A crucial part of being a bartender is being diligent not to overserve a guest.

One of the best ways to ensure the safety of your guests is by avoiding overserving them. Overserving means proving your guests with alcohol even after they’re intoxicated.

There are ways you can prevent overserving. This includes understanding the signs of intoxication. 

Signs of Intoxication

Intoxication can have physical and emotional signs. Train your bartending staff to look for the following signs of intoxication in guests:

  • Slurred speech
  • Difficulty walking or talking
  • Inappropriate behavior
  • Overtly animated 
  • Slumped over at the bar or table
  • Glassy eyes
  • Walking slowly or stumbling/swaying
  • Sweating
  • Shallow breathing
  • Angry and/or argumentative
  • Messy clothing

Once you understand the signs of intoxication, you can work to cut off guests who’ve had enough to drink.

How to Prevent Overserving 

Teach your bartending staff to avoid overserving already intoxicated guests. For starters, serve them water with a drink to help slow the pace of their drinking.

Offer complementary non-alcoholic beverages to deter customers from ordering more alcohol. Be careful not to escalate any aggressive situations and defer to managers when customers get out of hand. 

Understand Products

Your bartending staff has to understand the different categories of drinks along with popular cocktails. If they understand different products they can make their own unique creations as well.

Once they understand basic cocktail recipes they’ll be able to make more challenging or lesser-known cocktails with ease. 

A highly trained bartender should also recognize the different types of beer and wine styles to provide customers with the best experience possible. 

Explain In-House Technology

Incorporating technology is an important part of running a bar. This includes the POS system your bar uses to keep track of sales and accept different payments. 

Technology plays an important role in running any bar so you’ll need to go through the different systems you use with your new hires. 

You should start with your POS system, but you may also use specialized inventory or table management software, so train your staff on this as well.

Covering these systems will ensure smooth operations, accurate sales data, and better customer experience. 

Sales Training

Although your bartenders aren’t salespeople, a properly trained employee can help with your overall sales. The best way for your bartender to help sales is by knowing the following:

  • The history and background of drinks
  • What foods pair well with drinks
  • An ability to understand the customer

When you properly train your bartenders, they should be knowledgeable about the items you serve and understand how to be charismatic with customers. 

Inventory and Managing

Are your bartenders overseeing the inventory of your merchandise and, if so, are they managing it? In this instance, you need to properly train them in this department. 

Teach your employees how to count stock, record any spillage, and how to use software to manage this information. You may also need to train your staff how to purchase items, which means they’ll be responsible for contacting suppliers. Your bartenders will also need to know what minimum quantity to order, what items are best sellers, and so forth. 

Focus on Health and Safety

It may come as a surprise that a common garnish is covered in germs. Lemons can contain E. coli and traces of fecal matter.

You need to train your bartending staff on the best practices for health and safety. This keeps them and everyone else safe. 

Lemons aren’t the only area of concern. Your staff needs to understand common health mistakes.

This includes using a glass to scoop ice, inadvertently transferring germs. They should also avoid touching the rim of a glass and ensure only clean towels are used on glasses. 

Your new hires may benefit from a seasoned professional such as a mentor. This person can show them the ropes and teach them how to properly serve drinks while still adhering to health and safety measures. 

Carrying Drinks

The best bartender training program teaches staff the appropriate way to carry drinks. When your staff knows how to transport numerous beverages at once, it can lead to a reduction in workplace accidents. Since 5% of slip and fall accidents lead to broken bones, it’s important your staff understands how to properly carry a drink tray. 

You can even make it into a little competition, adding some fun to your training program. Always incentivize your staff to help make something monotonous more enjoyable. 

Teach the Bar Layout

When your staff knows where items are located, they can tend to patrons quicker, providing them with better customer service. Your bartender training program should include a tutorial on the layout of the bar and where everything is located. 

Your staff needs to know which glasses go with which drinks, so require them to use the two appropriately during training. They also need to learn what beer you stock in your restaurant and which beers go with what glasses. Your staff needs to use the appropriate glasses every time to ensure training sticks.

Don’t Forget About Customer Interaction

As a server or bartender, it is a good practice to appropriately interact with guests. 

Since your bartenders spend a good deal of time interacting with customers, they need to understand how to carry a conversation, appropriately greet someone, and offer excellent customer service. In many ways, they’re the face of your restaurant. 

Teach bartenders never to ignore guests. If they’re busy, they simply need to say, “I’ll be right with you.” Customers often need the reassurance that they’re not being ignored and that their order will be taken shortly.

Your bartending staff should also have several drink recommendations ready to go as soon as a guest approaches the bar. This might be the house special or the bartender’s favorite.

It may also be the restaurant’s best-selling drink. Just be sure that your bartender explains that the drink is also one of their favorites so it doesn’t look like they’re trying to hollowly sell a product.  

Join Groups

When your bartending staff joins local and national groups, they’ll have the opportunity to connect with other bartenders. This helps them grow in their craft. 

An excellent group to join is the United States Bartenders’ Guild. Your staff can look for local groups to network with, attend events, and make new friends in the service industry. 

Offer Financial Literacy Training

You may want to consider offering your bartenders opportunities to do more than tend bar and entertain guests. Consider a financial literary training course for open book management.

You’d share with qualified individuals your restaurant’s books. This allows them to understand how their role at your bar impacts business. 

You’ll simultaneously teach your employees the importance of their role while teaching them transferrable skills they can use in the long term. This might mean a new position elsewhere at your restaurant. 

Implement Quizzes

This doesn’t mean pop quizzes. Give your staff a bit of notice and tell them you’ll be testing their knowledge of the bar. This way, you can gauge who’s retaining information and who’s not. Consider a monthly assessment to see how well your new staff is performing.

You can also ask questions on the spot, but don’t make the questions impossible to answer. These quizzes ensure your bartenders understand California alcohol laws. 

Food and Drink Pairing

It’s important for bartenders to know what drinks pair well with what dishes. This helps your guests have the best experience possible, especially if your bar is also a restaurant. 

You can offer a class that covers the history of beverages and include a section on ways to pair drinks with food. If you have a seasoned bartender or a sommelier, you can ask them to run weekly or monthly training courses. They can discuss what new items are on the menu and what cocktails, beer, and wine pair best with them.

These classes reinforce to your bartending staff which wines go best with what dishes. Your bartenders will also have more confidence when talking to customers, as their knowledge of drinks will constantly expand. 

How to Train a Bartender

Now that you know how to train a bartender, you can work to retain the best bartending staff possible. Remember to teach your servers about the importance of carding and being mindful not to overserve.

You may also be wondering, “Does a bouncer need to be RBS certified?” A comprehensive training program answers all these questions and more. 

An RBS certification ensures all bartending staff is thoroughly up to date with the latest rules and regulations. RBS Training can help you and your bartending staff serve alcohol appropriately so everyone is in compliance with state laws. Click here to get started. 

What Is RBS Training and How Can You Apply It to Your Daily Work?

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Each year, countless incidents related to alcohol consumption plague businesses and individuals alike. Could we possibly minimize such risks, and create a safer, more enjoyable environment for both consumers and servers?

A potent solution to this problem lies within Responsible Beverage Service (RBS) training. But what is RBS training? In essence, it equips individuals and establishments with vital knowledge and strategies to prevent alcohol related harm, acting as the lynchpin in a robust responsible service policy.

This article will not only answer the question “What is RBS training?” but will also delve into how it applies to everyday work, particularly for those serving alcohol in California.

What is RBS Training?

Responsible Beverage Service, or RBS training, holds a pivotal role in the alcohol service industry. This training is a dedicated program, designed to educate those who serve or sell alcoholic beverages. The primary recipients of this training are:

  • Bartenders
  • Servers
  • Others involved in alcohol-related businesses

Let’s delve deeper into what this training entails and why it’s a good practice for servers and bartenders.

The Core of RBS Training

RBS training primarily imparts knowledge and strategies to prevent the occurrence of alcohol-related issues that could harm businesses and individuals. The topics covered in this training are wide-ranging.

One of the key skills taught is how to accurately verify identification to prevent underage drinking. As you may know, selling alcohol to minors can lead to serious legal consequences. Having the skills to correctly check IDs helps to avoid such mishaps.

Beyond Age Verification

Age verification is just the tip of the iceberg. RBS training also delves into recognizing signs of intoxication.

This aspect of training allows servers to identify if a patron has had too much to drink. This can prevent instances of drunk driving and other alcohol-induced problems. Knowing when to say no is an essential part of responsible alcohol service.

Handling Challenging Situations

A critical part of RBS training revolves around dealing with tough situations. A classic example is a disruptive patron.

The program provides methods to handle such scenarios. It teaches servers how to defuse situations professionally and safely. This ensures the safety of:

  • Other customers
  • Staff members
  • The disruptive patron themselves

A Part of Daily Work

As someone who serves alcohol, it’s a good practice to undergo RBS training. This program readies you to not only deal with regular service. It also covers situations that could spiral out of control without the right response.

By equipping yourself with this knowledge, you can ensure a safe and secure environment for everyone involved.

The Value of RBS Certification

Earning an RBS certification elevates your professional status. It shows your dedication to not only serving alcohol but doing so in a way that prioritizes the safety and well-being of your patrons.

Customers and employers alike recognize this certification as a sign of commitment to responsible service. It’s a badge of honor that sets you apart in the highly competitive field of beverage service.

Legal Protection

One of the core benefits of RBS certification lies in its potential to shield businesses and employees from legal troubles. With certification, you understand the legalities surrounding alcohol service.

This includes the do’s and don’ts, which drastically reduces the risk of committing legal blunders. This knowledge translates into fewer alcohol violations, protecting you and your establishment from hefty fines and tarnished reputation.

Mitigating Alcohol-Related Issues

RBS certification empowers you with the knowledge and skills to recognize and defuse potentially harmful situations related to alcohol consumption. It arms you with tactics to manage intoxicated patrons and ways to prevent underage drinking.

By knowing how to respond to these situations, you can help maintain a safe, enjoyable atmosphere in your establishment. This reduces the chances of:

  • Altercations
  • Accidents
  • Other alcohol-related incidents

Lowering Liability for Serving Alcohol

When mishaps occur, establishments often bear the brunt of the blame. From over-serving an already intoxicated patron to unknowingly serving underage drinkers, the implications can be severe. Both legally and financially.

Being RBS certified helps lower the liability for serving alcohol. With your knowledge of responsible beverage service, you can prevent such incidents from happening in the first place.

Advancing in Your Career

An RBS certification can also prove instrumental in advancing your career. Are you aiming to become a bartender or take on a higher role within the industry?

This certification demonstrates your commitment to your profession and your readiness to take on more responsibility. It shows you’re not just experienced in serving alcohol. You also understand how to do so responsibly and safely.

Applying RBS Training to Daily Work

RBS training isn’t just about learning new skills. It’s about applying these skills in your day-to-day work to create a safer environment for your customers and yourself. After all, as a server or bartender it is a good practice to focus not just on providing service but doing so responsibly.

By recognizing signs of intoxication and knowing how to refuse service tactfully, you can prevent alcohol-related incidents and ensure a more enjoyable experience for all patrons.

Building Customer Trust

Trust plays a crucial role in any customer-facing job, and it’s no different for those who serve alcohol. RBS training allows you to build that trust with your patrons. When customers see that you are serving responsibly, they feel more confident about their safety.

This trust can lead to:

  • Repeat customers
  • Positive reviews
  • A good reputation for your establishment

Improving Interactions with Customers

Interacting with customers is an integral part of the work of servers and bartenders. RBS training enhances these interactions by providing you with the skills to handle difficult situations effectively.

It could be managing a customer who’s had too much to drink. Or dealing with a minor trying to purchase alcohol. The training helps you handle these scenarios professionally and maintain the peace and safety of your establishment.

Enhancing Decision-Making Skills

Every day in your role as a bartender or server, you make decisions that could impact your customers’ safety and your establishment’s reputation. RBS training sharpens your decision-making skills. It ensures you make the right choices when it matters most.

This could be:

  • Deciding when to ask for identification
  • When to refuse service
  • How to handle a potentially disruptive situation

Reducing Workplace Stress

Knowing how to handle difficult situations can reduce workplace stress. If you’re prepared for any scenario, you can handle it with confidence instead of anxiety.

RBS training provides this preparation. It equips you with the skills and knowledge to face challenges head-on. This leads to a less stressful, more enjoyable work environment.

Becoming a Better Bartender or Server

RBS training doesn’t just make you a bartender or server. It helps you become a better bartender or server. The knowledge and skills you gain from the training can improve all aspects of your work and enhance your overall performance and success in your role.

California Alcohol Laws and RBS Training: A Critical Connection

California alcohol laws play a pivotal role in guiding the operation of establishments that serve or sell alcoholic beverages. These laws outline the rights and responsibilities of servers, bartenders, and other professionals in the field. They cover a broad spectrum, including:

  • Legal drinking age
  • Hours of alcohol sale
  • Penalties for violations such as serving to minors or visibly intoxicated patrons

Understanding these laws is crucial for anyone serving alcohol in the state.

Alcoholic Beverage Control and Its Role

In California, the Alcoholic Beverage Control (ABC) is the authority that regulates the sale and service of alcoholic beverages. The ABC enforces California’s alcohol laws and provides licenses to businesses that sell or serve alcohol.

As a server or bartender, it’s a good practice to familiarize yourself with ABC’s regulations. Doing so can help avoid potential legal issues that could jeopardize your career or your establishment’s reputation.

RBS Training: Bridging the Gap

Here’s where RBS training comes into play. The training is specifically designed to help professionals like you understand and comply with California’s alcohol laws.

  • It delves into the details of these laws
  • It explains their implications
  • It shows how to adhere to them in your daily work

An RBS course can be a stepping stone toward fully understanding and navigating the legal landscape of alcohol service in California.

RBS Training and Legal Requirements

In recent years, California has put more emphasis on RBS training. In fact, the state now requires all alcohol servers and their managers to complete an RBS training course approved by the ABC. This means if you want to become a bartender or server in California, RBS training isn’t just recommended; it’s mandatory.

How RBS Training Helps

Comprehensive RBS training goes beyond teaching the law. It provides practical strategies to ensure compliance with these laws in real-world situations. For instance, it offers:

  • Techniques for checking IDs effectively to prevent underage service
  • Tips for recognizing signs of intoxication to avoid over-serving
  • Guidance on handling difficult situations that could lead to alcohol related harm

Who Needs to be RBS Certified?

In the landscape of California’s alcohol industry, servers and bartenders hold significant roles. They are the frontline workers that directly interact with patrons. They have a direct impact on their experiences.

As a server or bartender, it’s a good practice to ensure that all patrons have a safe and enjoyable time. This includes:

  • Monitoring consumption levels
  • Serving responsibly
  • Maintaining a friendly and respectful environment

RBS Certification for Bartenders and Servers

If you’re looking to become a bartender or server in California, an important step in the process is obtaining your RBS certification. This certification shows that you’ve taken the time and effort to learn about the state’s alcohol laws and best practices for responsible serving.

An RBS course is not just one of the legal bartender requirements. It’s also a beneficial educational resource that can enhance your skills and make you a more capable, reliable professional.

Other Roles That Require RBS Certification

While it’s common knowledge that bartenders and servers need RBS certification, they aren’t the only ones. The law extends this requirement to anyone involved in the sale or service of alcoholic beverages in an establishment. This includes managers and other staff who may interact with patrons and alcohol.

Even roles that might not immediately spring to mind may need to be RBS certified. Does a bouncer need to be RBS certified? Oftentimes, yes.

That’s because these staff members play a critical role in enforcing the alcoholic beverage control within the establishment. Having RBS certification enables them to do their job more effectively.

A bouncer, for example, needs to know when a patron has had too much to drink and needs to be asked to leave. RBS training provides the knowledge to make that call accurately and confidently.

Protecting Against Alcohol Related Harm

The ultimate goal of requiring RBS certification is to reduce alcohol related harm. This means not just physical harm due to overconsumption or underage drinking. But also the potential legal and financial harm that could come from non-compliance with California alcohol laws.

When you ensure that everyone involved in the serving process is educated about responsible serving practices, establishments can protect themselves and their patrons.

Enhancing Your Career with RBS Certification

In addition to being a legal requirement, RBS certification is also a valuable asset for your career. It shows potential employers that you take your responsibilities seriously. Plus, you’re well-prepared to handle the demands of serving alcohol.

Whether you’re a bartender, server, manager, or even a bouncer, obtaining your RBS certification is a crucial step toward success in the industry.

Take the Next Step Toward RBS Training

In a world increasingly concerned with public health and safety, possessing an RBS certification isn’t just a responsibility. It’s an opportunity to differentiate yourself and your service. Armed with the knowledge of responsible beverage service and acquainted with California’s alcohol laws, you stand prepared to effectively prevent alcohol related harm.

Remember, next time you’re googling, “What is RBS training,” it’s not just about serving alcohol. It’s about serving responsibly and safely. For comprehensive online RBS training, check out RBStraining.com, your partner in responsible service.

How to Maximize Your Salary as a Bartender in California

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Did you know that there are currently over half a million bartenders employed in the United States?

With such a wide field, it can be hard to stand out as a bartender. You might not know how to work your way toward earning more than an average California bartender salary. You may not even know what training you need.

Luckily, that’s where we come in. We’ll explain how to make more money as a bartender, as well as all you need to know about RBS certification.

If you’re ready to dive into improving your bartender career, then keep reading!

How to Become a Bartender

If you haven’t become a bartender yet, you may be wondering where you can start. You’ll want as much of an advantage as you can get. 

Fortunately, you can get any of the bartender jobs you want with two simple steps. By keeping these in mind, you’ll have an advantage over other candidates who apply to the same bartender jobs as you.

RBS Certification

RBS certification is an essential part of bartender training. Often shortened to just RBS training, responsible beverage service training is mandated by the state of California. You must have RBS training if you would like to become a bartender.

If you receive bartender training before you start looking for jobs as a bartender, it will grant you an advantage over other people who apply.

You’ll be able to begin bartending immediately after being hired. Someone who hasn’t completed this, on the other hand, would have to obtain an RBS certification before they can bartend.

The fact that you could start sooner will make you more appealing in the eyes of the person interviewing you. In addition, you are already familiar with California alcohol laws, marking you as a trustworthy candidate.

Remember: Bartending Is a Career

As you look for jobs, remember that bartending is a serious career. Many people treat it as a stepping stone, a job that might get them through college. The fact of the matter is that bartending can be a lifelong career if you treat it right.

If you can prove to the interviewer that you would like to make a career out of bartending, you’ll show that you are a valuable candidate. You’re someone who might still be at that job five or ten years down the line.

Interviewers appreciate people who are applying with the intent of staying at their business long-term. It shows you’re dependable and they can count on you.

Average California Bartender Salary

According to Indeed, the average California bartender salary is just over 51,000 dollars a year. This is equivalent to nearly seventeen dollars an hour, just over the national average.

Fifty thousand a year is a decent salary to start with, but you might find yourself wanting a better salary. While you can work towards getting a raise, that’s not an immediate way to get more money. 

The answer to the question of “how to make more money as a bartender” is simple- start with focusing on tips.

How to Make More Money as a Bartender

As a server or bartender it is a good practice to constantly be seeking to improve your job. Part of doing this can be seeking to improve your job performance. There are many ways you can do this.

Proving that you’re good at your job can be as simple as improving your skills or providing excellent customer service. Both of these will mark you as a skilled bartender and greatly increase the chances of you being paid more.

Improve Your Skills

The first thing you can do to earn more money is to improve your skills. Having good skills will give you a chance at earning more tips and earning a raise.

Good bartending skills can be as simple as being prompt with refills for your customers or knowing bartender requirements.

Good bartending skills also involve being familiar with the menu. Know extra details about each product so you can answer any questions that people ask you.

In addition, choose one item off the menu that you enjoy. People might ask you for a personal recommendation, and being able to provide one will showcase your abilities.

Add Some Flair

Something that you can do to earn more tips is add some flair to your bartending. Put on a show as you pour drinks for people. Make your drinks with your own distinctive smile.

You can also do things to show that you’re enjoying yourself, such as dancing or humming to the music playing. Make sure you interact with your customers as you’re serving them.

Happiness is contagious. If you’re enjoying yourself and showing that you’re having a good time, your customers will want to share that joy.

Happier customers and some showmanship will surely increase the amount of tips that you take home.

Know Your Customers

Another thing you can do to increase your tips is to get to know your customers. Learn their orders so that you can provide your customers with what they want sooner.

In addition, be friendly with them! Provide a listening ear and let them know you’re there for them if they’re struggling.

People love feeling heard, and they love bonding with other people. If they perceive you as being able to support them in a time of need, they’ll surely want to support you in return.

Get a Better Salary

Now that we’ve answered the question “how to make more money as a bartender,” we hope that you’re ready to increase your California bartender salary. As you work towards getting a better salary, keep the advice you’ve been given in mind.

We suggest that you make sure you have RBS certification and that it is up-to-date first. RBS training is required by the state of California in order to serve liquor.

Start your RBS training online today– take your first steps toward becoming a better bartender!

How to Prevent Underage Drinking as a Bar Owner

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You may not have been aware of this, but underage drinking is a serious problem in the United States. Alcohol is the most commonly used substance by teenagers in America.

Underage drinkers also present a serious dilemma for those who own or work in bars. If you’ve ever found yourself wondering how to stop underage drinking, this article is for you.

We’ll explain why you as a bar employee should prevent underage drinking and how. In addition, we’ll introduce you to responsible beverage service training – or RBS training- and how receiving RBS training online can assist you in your efforts to be a better bar employee.

If you’re ready to improve the way your bar is run, then all you need to do is keep reading. 

Why Prevent Underage Drinking?

Growing up, you probably heard all the reasons why you shouldn’t drink alcohol as a minor. It can cause minors to be more easily addicted, makes it easier for them to get into legal trouble, and rewires the way a minor’s brain works.

You know all of that, and you care about minors, but there’s also a very good reason why you personally should aim to prevent underage drinking at your bar.

If a bar is caught serving alcohol to minors, your business can face serious legal consequences. These legal consequences can include actions such as fines and suspension or loss of your bar’s liquor license. 

In addition, the restaurant business owner or the bartender caught serving alcohol to minors can also face legal action. This could be anything from heavy fines to legal charges.

It’s important to protect minors from the results of underage drinking. We all agree on that.

However, it’s also important to protect yourself and your business. Not many people realize just how serious the results could be if you don’t do your part to prevent underage drinking. You don’t want to put your livelihood at risk that way.

How to Prevent Underage Drinking

Preventing underage drinking at your bar seems like an enormous undertaking. This isn’t the case- preventing underage drinking can be as easy as implementing a few simple policies. 

We’ve outlined a few ideas to help give you a decent starting point.

Thorough ID Inspection

Bars have plenty of busy nights, which can make checking IDs difficult to do. However, taking a moment to closely inspect the ID can protect you from a lot of potential trouble.

One thing you could easily do is station someone at the door specifically to check IDs. This way, the work is getting done without slowing your restaurant business down, ensuring the service you provide is both great and legal.

Double Check Your Math

Even when you make sure to check IDs, you can run into problems. One specific problem that you could run into is misidentifying someone as the legal age to drink when they are not.

This happens because you might only glance at the birthdate and calculate it wrong. Preventing this error is easy- double-check the birthdate. Make sure that your math is done correctly.

Double-checking your math is a small way to prevent any disasters for your bar business.

Be Transparent With Employees

Lastly, be blunt with your employees. Make sure they know the specifics of the liability for serving alcohol to people they shouldn’t. 

Once someone is very aware of the trouble it could cost, they’re likely to be much more careful when it comes to serving alcohol.

It’s important that you explain this to all new employees. Assume that they don’t know what they could be held responsible for, because they often don’t know.

Making sure that people are familiar with California alcohol laws may sound tedious, but will surely be a bar business saver.

Lastly, make sure that all of your employees complete the state-mandated responsible beverage service training.

What Is Responsible Beverage Service Training?

Responsible beverage service training, or RBS training, is a method of training all employees to understand California alcohol laws.

RBS training is legally required by the state of California. Any employee you hire must have a valid RBS Certification within sixty days of being hired.

This certification is not difficult to obtain. You can receive RBS training online at a very low cost. RBS certification lasts three years, meaning you need to be re-certified before expiration.

As a server or bartender it is good practice to keep your RBS certification up-to-date. This ensures you are regularly trained on all sorts of issues. RBS training means you can comply with state laws and you won’t freeze in the moment.

Receiving the proper training will make your employee a better bartender. They’ll have an easier time doing your job. In addition, they’ll be prepared for any situation you might come across.

As a bar owner, you’re probably wondering who needs the training. For example, does a bouncer need to be RBS certified? Do you need to be RBS certified?

The answer is yes. Any employee of a business with a liquor license should be RBS certified. This includes bouncers, servers, bartenders, and the owner. 

If you have any employees who aren’t RBS-certified, you may have a harder time getting permission to serve alcohol on the premises. As a bar owner, that’s something you want to avoid. Make sure all your employees – and yourself – don’t let the RBS certification lapse.

Start RBS Training Online Today

Now that you’ve learned how to prevent underage drinking, we hope you’re ready to take the leap and get RBS training. Responsible Beverage Service Training will help you on your way to becoming one of the best bars around.

If you’re ready to receive RBS training online, then don’t wait- sign up for it today!

The process is extremely simple and will help improve the way your bar is run. You’ll thank yourself for it once you see the results.

Your Guide to Responsible Beverage Service

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Research shows that 60% of adults say they drink alcohol quite regularly. This accounts for adults between the ages of 18 to 29 years old.

If you own a California establishment, you may want to offer alcoholic beverages. This is something that RBS training can help you to do.

When it comes to California alcohol laws, you need to be very careful. If a business or establishment wants to serve alcohol, it needs to do this by state regulations.

Keep reading to find out what RBS training is and how to serve alcohol responsibly.

Understand State Laws

When it comes to California alcohol laws, you need to understand the specifics. It is not enough to have a general understanding of how you can legally serve alcohol.

Every state is going to have different regulations, so you need to do specific research. The same applies to California, where there are specific regulations for establishments.

One thing to keep in mind is the California alcohol laws regarding driving. No matter where you go, drinking and driving is going to be illegal in the US.

California alcohol laws regarding driving could create a criminal offense. Drinking and driving will often result in a DUI, which can have serious repercussions.

As an establishment, you may want to remind people of this when serving alcohol. Here are some other regulations you will need to follow when serving alcohol.

Time Regulations

You may not realize this, but there are California alcohol hours to follow. This is very common, and the majority of states have drinking hours.

California alcohol hours include restrictions from 6 AM to 2 AM. This applies to all establishments 7 days a week, restricting alcohol sales at night.

It is also important that you let your customers know about these times. You may want to have a sign that is visible so that people know when they can legally purchase drinks.

It’s very important that you only sell alcohol after 6 in the morning, stopping after 2 AM. If you break that law, you will be held responsible even if a customer asked you to.

Legal Ages

When it comes to selling alcohol, you also need to consider the age limits. For example, underage drinking in California is a criminal offense.

Under-age drinking in California includes anyone under the age of 21. This is the same throughout the US, so there isn’t too much you need to remember.

Drinking alcohol under the age of 21 is a criminal offense. Keep in mind that selling alcohol to minors is also a very serious offense for establishments.

That is why you need to require ID before selling alcohol to anyone. Do not be sure decision on appearances alone unless they have a valid ID to show their age.

Source High-Quality Products

To responsibly sell alcohol, you need to source your products well. It is important that you are buying the best quality alcohol you can find.

High-quality alcohol is safer and is going to sell better. You need to make sure your sources are reputable and trustworthy so you can continue working with them in the future.

One type of alcohol to stay away from is 190-proof grain alcohol. This alcohol is banned in many US states, including California.

Only Sell on Site

A very important detail for establishments to remember is location limitations. When you are certified to sell alcohol, that only includes on-site beverages.

A license does not mean you can go out and sell alcohol anywhere. You are only allowed to sell alcohol in your establishment.

It is also important to look into any details around people leaving with their drinks.

Take RBS Training

Another step establishments need to take is taking RBS training online. This stands for responsible beverage service training.

Completing this training ensures you know what you are doing when serving alcohol. This also takes some of the stress away since you will know all the legalities.

Whether you’re an establishment or a business, you need to do this before serving alcohol. You may be wondering who within the organization has to be RBS certified.

The reality is that everyone needs to have their certification. This goes for anyone who is serving alcohol, as well as managers of the establishment.

This is often necessary because anyone in the establishment could start serving alcohol. It also makes sense to have everyone certified so that they can legally serve.

What Is RBS Training?

Now that you know the details about serving alcohol responsibly, what is RBS training? This is a good question to ask if you want to make sure you are fully equipped to serve alcohol.

RBS training is what provides you with your RBS certification. It covers on-premises consumption so that you can serve alcohol safely.

To start your RBS training, you need to register with California ABC. Register as an alcohol server, which also includes managers.

You can then move on to take your RBS training at the official RBS Training site. You will be able to take your California alcohol server certification exam on the portal.

A huge benefit to responsible beverage service training is that it is online. RBS training online is convenient and accessible for anyone to accomplish.

Is RBS Training Mandatory?

Something establishments also need to know about is mandatory requirements. As of July 1, 2022, RBS training became a requirement.

Now, alcohol servers and managers have to complete an ABC-approved RBS training program. They also need to complete the exam no later than August 31, 2023.

These dates applied to establishments that were already selling alcohol. Those who are just starting to serve alcohol need to get this before ever doing so.

Servers and managers also need to get their RBS certification within 60 days of employment. This is very important as it allows everyone to legally serve alcoholic beverages.

Your establishment could get into a lot of trouble if people do not have the right certification.

How Long Does It Take?

Now that you know what RBS training is, you may be worried about how long it is. This is an understandable concern when you hear the words training and exam.

The good news is that this does not take nearly as long as it sounds. In fact, RBS training usually only takes two hours to complete.

Something else to note is that this does not have to be done all in one sitting. You can take as many breaks as you need to throughout the course.

Everything that you have completed will be saved, so if you get out of it, you won’t lose your place. When you are ready, your exam will also become available in the RBS portal.

Don’t worry if you don’t pass the exam the first time you try. You are allowed to take this exam three times before you can’t take it again.

You only need to achieve a 70% score for it to be a passing grade. It costs three dollars to take the exam, and you will need to pay for each attempt.

Does RBS Certification Expire?

You may feel worried about how long your RBS certification is going to last you. After all, most certifications will expire after a specific amount of time.

The same thing will happen to your RBS certificate, and you will need to replace it. RBS certification expires after you have had it for three years.

When it has expired, you will need to retake the training course as well as the exam. Doing everything over again every three years is a good way to stay up-to-date on the regulations.

You will need to make sure you are aware of the date your certificate will expire. It is your responsibility to make sure you get it replaced as soon as possible.

If you’re selling and serving alcohol with an expired license, that’s considered illegal.

RBS Training: Serving Alcohol Responsibly

California establishments may be wondering if they’re required to take RBS training. This is an important part of serving alcohol responsibly and following regulations.

As of 2022, RBS training became a rule in California. It’s necessary for servers and managers in an establishment that handles alcoholic beverages.

The good news is that the training and exam are easy to take. You have several tries to pass the exam, and it only needs to be re-taken every three years.

Are you interested in taking your RBS training online for your establishment? Contact us today at RBS Training to get started.

Why RBS Certification is Vital for California’s Alcohol Industry

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According to the National Institute on Alcohol Abuse and Alcoholism (NIAAA), excessive alcohol consumption is responsible for approximately 95,000 deaths in the United States each year.

The financial cost is also significant. In California alone, alcohol-related incidents resulted in over 10,000 deaths and nearly $52 billion in economic costs in 2019.

To combat this issue, California has implemented Responsible Beverage Service (RBS) certification for all alcohol establishments. This requires employees to undergo training on safe alcohol service practices.

Let’s discuss why RBS certification and RBS training is vital for California’s alcohol industry.

Understanding the Basics of RBS Training Certification

RBS certification is a training program that aims to prevent alcohol-related incidents. It does this by promoting responsible beverage service practices in the alcohol industry.

RBS training covers a wide range of topics such as:

  • Overview of RBS principles 
  • Identifying signs of intoxication
  • Preventing over-service
  • Monitoring alcohol consumption
  • Checking IDs
  • Handling difficult situations
  • Recognizing liability issues 
  • Understanding the effects of alcohol 
  • Promoting a safe environment 

Establishments in California must ensure that all employees who serve alcohol have completed an RBS training program. 

RBS certification helps employees gain the knowledge and skills needed to promote responsible alcohol service.

Establishments can reduce the risk of alcohol-related incidents. This not only protects customers but also helps to maintain the establishment’s reputation and legal compliance.

The Importance of Responsible Beverage Service (RBS)

Alcohol-related incidents such as fights, DUIs, and over-serving can have serious consequences.

RBS certification in California helps to prevent such incidents by providing employees with the knowledge and skills needed to identify and address potentially dangerous situations.

In addition to reducing incidents, RBS certification also benefits alcohol establishments by reducing the risk of legal and financial liabilities.

Establishments that fail to comply with RBS requirements may face fines and legal action. Suspension or of their license is also possible. Businesses with RBS certification can demonstrate their commitment to responsible alcohol service and legal compliance.

The Role of RBS in Preventing Alcohol-Related Incidents

RBS certification provides employees with the knowledge and skills needed to identify and prevent alcohol-related incidents.

Employees who are RBS certified can effectively monitor patrons and intervene when necessary to prevent incidents. For example, they can refuse to serve a patron who appears to be intoxicated or who is underage. They can also call a taxi for patrons who are unable to drive safely.

By preventing alcohol-related incidents, RBS training benefits not only customers but also alcohol establishments. Having a robust and working knowledge of RBS practices can help keep businesses and their staff out of legal trouble. 

Nobody wants their bar to be known as the place that serves underage kids. Or the place that lets people drive home drunk. 

The Legal Requirements for RBS Certification in California

RBS training in California is mandatory for all establishments that serve alcohol.

The legal requirements for RBS certification are outlined in the California Business and Professions Code (BPC). It can also be found in the California Code of Regulations (CCR).

All employees who serve alcoholic beverages must complete alcohol training in California within 60 days of employment. The training program must cover the topics listed earlier in this article. 

The CCR says that RBS training must be at least two hours long. It also must be provided by a state-approved RBS training provider.

The training can be completed in person or online. The main thing is that it must be interactive and provide the opportunity for trainees to ask questions and receive feedback.

Employees must also be able to demonstrate their knowledge of RBS principles during on-site inspections.

Inspectors from the California Department of Alcoholic Beverage Control (ABC) may visit an establishment at any time to check for RBS compliance.

Who Needs RBS Certification in the California Alcohol Industry?

So were covered on the basics. Now you might be wondering who within the organization has to be RBS certified.

Employees who work in the following industries and serve alcohol will require RBS certification:

  • Bars
  • Restaurants
  • Nightclubs
  • Hotels
  • Sports Venues
  • Any other establishment serving alcohol

The requirement for RBS certification applies to all employees who serve alcohol, regardless of their job title or duties.

In addition to front-of-house employees, RBS training in California is also required for certain back-of-house employees who may come into contact with alcoholic beverages. This includes kitchen staff who prepare and plate dishes that contain alcohol. Or stockroom employees who handle and stock alcoholic beverages.

It is important to note that RBS certification requirements apply to both full-time and part-time employees.

Employees who work less than 30 hours per week must complete RBS training within 60 days of employment. Full-time employees must complete training within 30 days of employment.

Security Staff

That covers all the other employees, but does security need to be RBS certified?

In California, security personnel who work in alcohol establishments are not required to obtain RBS certification.

That’s not to say that it isn’t useful training for them. Your security staff will still benefit from RBS training. It can improve their crowd control and the way they handle alcohol-related incidents.

Some alcohol establishments may choose to provide RBS training to their security personnel as part of their overall training program. This can help to ensure that all employees are on the same page.

Overview of RBS Training in California

So, what is RBS training? The goal of RBS training is to promote responsible alcohol service and prevent incidents when serving alcohol in California.

Training programs certifying RBS in California must:

  • Be at least two hours long
  • Carried out by all employees who serve alcohol
  • Provide feedback
  • Give students chance to ask questions
  • Cover a set range of topics
  • Include a final exam

Employees who complete their training will receive a certificate of completion that is valid for three years. After three years, employees must complete a refresher course to renew their certification.

The California Department of Alcoholic Beverage Control (ABC) is responsible for enforcing RBS training requirements.

Best Practices for RBS Implementation in the California Alcohol Industry

Here are some best practices for implementing RBS (Responsible Beverage Service) in California:

  • Train all employees who serve alcohol to obtain RBS certification
  • Regularly review and update RBS policies
  • Implement a system for monitoring alcohol consumption
  • Encourage employees to report any signs of intoxication 
  • Provide resources for employees to help patrons get home safely
  • Establish clear guidelines for handling difficult situations
  • Work with local law enforcement and emergency services
  • Promote a culture of responsible alcohol service
  • Provide ongoing training and support for employees to reinforce RBS principles

By following these best practices, alcohol establishments in California can create a safer drinking environment for all patrons and avoid potential legal and financial penalties for non-compliance with RBS requirements.

The Benefits of RBS Certification for Alcohol Establishments

The benefits of RBS certification include:

  • Reduced risk of alcohol-related incidents
  • Avoidance of legal penalties
  • Improved customer satisfaction
  • Reduced insurance premiums
  • Compliance with legal requirements
  • Increased employee knowledge and skills
  • Improved reputation and relationship with the community 

Staying compliant with local laws is always a good thing for any business. Make sure to take RBS training in California seriously if you wish to avoid any of the legal consequences. 

It’s not just about liability though. Your customers want to feel safe in your establishment. Prove to them that you take their safeguarding seriously.

Keeping on top of your RBS permits helps to maintain a culture of responsible drinking that can be passed from your staff to your customers. Customers that feel safe and cared for in your establishment will spread the word about this.

RBS certification in California can help your bar grow and move on to the next level. 

The Future of RBS Certification in California 

Here are some potential directions for the future of RBS (Responsible Beverage Service) certification in California:

  • Increased use of technology 
  • More emphasis on preventing underage drinking
  • Expansion of RBS training
  • Greater awareness and support for RBS certification
  • Ongoing evaluation and improvement of RBS training programs

The future of RBS certification in California will likely involve continued efforts to promote responsible alcohol service. Training programs are always being reviewed and tweaked to make them as effective as possible. 

Get RBS Certification Today

RBS (Responsible Beverage Service) certification is a vital component of the California alcohol industry.

Ensuring that all employees who are serving alcohol in CA are RBS certified helps alcohol establishments promote responsible alcohol service. RBS training equips employees with the knowledge and skills needed to handle any sticky situation where alcohol is involved. 

Have you recently taken on some new employees who need their RBS training in California? Take some time to browse our website and take in some resources surrounding RBS certification. 

Preventing Drunk Driving: The Importance of Responsible Service

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Here’s a sobering statistic: every single day, an estimated 32 Americans die in a drunk-driving-related crash. That’s one death every 45 minutes. 

When working in the service industry, it’s your responsibility to adhere to strict guidelines for alcohol safety. For example, there are signs of intoxication to look out for, as this can help you determine when to “cut off” your customers and stop serving them alcoholic beverages. 

This article explains how to prevent drunk driving so you keep your patrons —and others— safe while on the road. 

Signs of Intoxication

Part of the liability for serving alcohol comes from identifying the signs of intoxication. Although you should invest in crucial RBS training, you also need to know what to look for.

Let’s take a look at physical appearance and behaviors to watch out for. 

Physical Appearance

An intoxicated patron may have glassy, watery eyes. Their eyes may also be bloodshot or their eyelids may be droopy. You may notice a blank stare on their face or a dazed, confused appearance. 

It’s common for intoxication to cause a flushed appearance or body twitching and tremors. 

When someone is intoxicated, they may have disheveled, messy clothing. You may notice that an intoxicated patron stumbles, sways, or staggers.

They may struggle to sit up straight and may be restless. 

Behavior and Attitude

When patrons are intoxicated, they may act overly entertaining and animated, making crude gestures or saying inappropriate things. They may also be drowsy, fall asleep, or fail to make eye contact or focus. You may also notice they struggle to stand or walk unusually.   

You may notice slurred, thick speech. You may also hear them speak loudly and softly and have a disorganized, rambling train of thought with an unusually fast or slow manner of speaking. 

When someone is intoxicated, it’s also common for them to take a while to answer questions, and their responses may be repetitive. They may even make braggy, irrational comments. You may also find that intoxicated patrons bother other customers or employees, becoming argumentative, belligerent, or aggressive.

They may be sullen, withdrawn, or depressed. They may even be moody or cry, with sudden behavioral changes.

It’s also common for someone intoxicated to become mean, obnoxious, or sexually inappropriate. They may also be overly friendly with employees and other guests. 

As they drink, you might notice that an intoxicated patron struggles to find the glass with their mouth. They may also fall off their chair or fall down when walking. You may notice difficulty lighting a cigarette or a clumsy appearance. 

They might also have trouble remembering, frequently spill drinks, and appear to be disoriented. When someone is intoxicated, they also act in an anxious, agitated manner.

You may notice them grinding their teeth or see them vomit and make continuous trips outside or to the restroom. They may also perspire excessively.

If you notice any of these signs of intoxication, it’s your responsibility to stop serving that person alcohol to prevent drinking and driving. 

How to Slow Service

As you learn to slow the number of drinks you serve, you may wonder how to gather this valuable information. You may also wonder, “What is RBS training?”.

RBS training helps servers and bartenders exercise caution when serving drinks while understanding the signs of intoxication. It promotes a safe atmosphere for guests and works to prevent drunk driving.

Now that you understand the importance of responsible service, there are ways you can prevent drunk driving. Let’s take a look. 

Counting Drinks for Guests

One thing you can do is count how many drinks your patron has ordered. As they consume more alcoholic beverages, their blood alcohol content rises. A person’s specific size determines how fast their BAC will rise. 

If you’re unsure, you could use a BAC table to help gauge a person’s blood alcohol content, keeping in mind how many drinks they’re consumed. As a rule of thumb, service should be slowed prior to a person’s BAC reaching 0.08%. If a patron is already intoxicated, don’t serve them additional alcohol. 

The liver requires about an hour to metabolize alcohol in one drink. Anyone consuming numerous drinks within an hour will need several hours for their liver to metabolize those drinks. 

RBS training can help you identify the best ways to prevent patrons from consuming too many alcoholic drinks. 

Offering Water for Customers

It’s a great idea to offer customers water and food, as this slows down service. Food can work to absorb some of the alcohol your patrons have already consumed, so be sure to offer your customers something to eat while working to keep their BAC at a reasonable level. 

If you’re unsure of how to offer your customers a glass of water, you can always serve it complimentary with an alcoholic beverage. This appears as courteous but also works to slow down alcohol service, subtly. 

A common misconception is that coffee lower’s a person’s BAC.

Visit the Table Less Often

When you visit a patron’s table less often, they’ll have fewer opportunities to order alcoholic drinks. You can keep an eye out for guests who require your services, but if you pass by the table less often, you won’t be continually available to take orders and serve alcoholic beverages. 

It’s also important not to push drinks, meaning you shouldn’t encourage customers to order more. Serving alcohol responsibly means allowing guests to have a good time without the need for constant alcoholic beverages. As a server or bartender it is a good practice to divert their attention from ordering additional drinks. 

How to Prevent Drunk Driving

Now that you know how to prevent drunk driving, you can take all the necessary precautions to keep your patrons from becoming intoxicated. Be sure to follow the guidelines in this article to understand the signs of intoxication and to prevent yourself from overserving a guest. 

Enroll in RBS Training today. Our courses are state-approved and work to ensure the safe distribution of alcoholic beverages, keeping guests and community members safe. 

Identifying High-Risk Situations: A Guide for Bartenders

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On average, six people die of alcohol poisoning each day in the US. As a bartender, your two main roles are serving liquor and ensuring the safety and well-being of your customers. This means you have to be extremely vigilant in identifying situations where customers may be at risk of harm or engaging in risky behaviors. 

There are various risks of serving alcohol that you need to be aware of as a bartender. If you aren’t careful and don’t serve alcohol safely, you could risk losing your liquor license.

As a bartender, you need to be able to identify high-risk situations through key warning signs. Prevention and intervention can ensure the safety and well-being of both your customers and your establishment. So, keep reading to find out how to identify high-risk situations when serving liquor and how RBS training can reduce liability for serving alcohol.

Know the Signs

As a server or bartender, it is a good practice to not only check IDs before serving alcohol but also ensure that the patron isn’t already intoxicated. Oftentimes people will think they’re still fine to drink more, but the alcohol has already influenced their decision-making skills.

Knowing the signs of intoxication is an important aspect of being a bartender. If you serve alcohol to patrons that are already intoxicated, chances are they might end up making bad decisions afterward. Driving under the influence being one of them.

Some common signs to look out for include the following:

  • Speech
  • Behavior
  • Coordination
  • Balance

If a person is intoxicated their speech will be affected. They might slur their words or mumble, lose their train of thought mid-conversation, or try to have incoherent conversations. If someone drank too much, problems with the way they talk are usually one of the first warning signs.

Changes in their behavior are a clear sign that they’ve had too much to drink. Unfortunately, alcohol affects everyone differently, so the changes in behavior aren’t always the same. Common behaviors exhibited when intoxicated include:

  • Aggression
  • Confusion
  • Exuberance
  • Drowsiness

Coordination and balance are other ways to determine if someone has had too much to drink. If they’re sweating while they stand or struggle to bring their glass to their mouth, chances are they’ve had too much to drink.

Alcohol and the Body

As a bartender, you need to understand that alcohol won’t affect everyone the same way. What might give someone a light buzz can make another person completely drunk. When drinking the same amount of alcohol:

  • A smaller person is more affected than a larger one
  • A person with an empty stomach is more affected than a person who had a large meal beforehand
  • Women are more affected than men
  • A person who drinks regularly won’t be as affected as someone who rarely drinks

This is why it’s extremely important to read the signs people show you. Just counting drinks won’t give you enough information to decide when to cut someone off.

It’s important to remember that alcohol can take up to ten minutes to fully enter your system. Just because they’re fine right now if they have another drink, they might become intoxicated.

Rather be safe and have them drink some water before they can order another drink. The patron might not like it, but if they aren’t intoxicated, they’ll understand your need for safety.

RBS Training

It’s important to understand the risks of serving alcohol if you’re getting into the business. Liquor intoxication is no laughing matter, so it’s crucial that all members of staff uphold alcohol safety. This is where RBS training comes in.

But what is RBS training? RBS stands for Responsible Beverage Service. RBS training teaches bartenders and servers to responsibly serve alcoholic beverages. This makes it safer for everyone involved and strives to reduce liquor intoxication.

Training equips bartenders with the skills needed to not only safely serve alcohol but also to ensure they can handle unruly or rude customers. Training also helps them manage issues that can arise on the job, like theft, long hours, loud environments, and busy crowds.

Bartenders have an incredibly high turnover rate if they’re not trained to deal with all aspects of being a bartender. Mixing drinks and serving beer is just one facet of the role. Employees need guidance and thorough training to succeed in their roles. 

Health and Safety Guidelines

Bartenders also need to be taught the various health and safety guidelines specific to serving drinks at the bar. A health violation will negatively affect every aspect of the business. Bartenders need to know exactly what to look out for to ensure the bar area doesn’t violate the health code.

Bartenders need to make sure they:

  • Wash their hands thoroughly
  • Safely handle glasses without touching the rims
  • Don’t touch the ice or garnishes with their hands
  • Keep clean towels on hand
  • Know how to safely handle broken glass

Understand the Risks of Serving Alcohol

As a bartender, you need to understand all the risks of serving alcohol, if you aren’t vigilant, someone can get seriously hurt. This is why RBS training is crucial, it can teach you how to serve alcohol safely while also reducing your liability for serving alcohol.

If you want to ensure you understand alcohol safety and know how to spot the signs of intoxication, consider taking an RBS training course today. If you’re based in California, it’s required that servers, managers, and owners meet state standards with RBS training in order to keep your liquor license.

Managing Server Liability in Alcohol Service

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Did you know that the average amount of people in California with a DUI is over 200,000? If you work in the hospitality industry, you know that serving alcohol is a big part of the job. But with serving alcohol comes responsibility.

When servers serve alcohol, they become liable for any harm or damage that may result from their actions. This article will cover the importance of liability for serving alcohol and how to manage it.

Liability for Serving Alcohol

Serving alcohol comes with a great deal of responsibility. If a server serves too much alcohol to a patron, they could become liable for any harm that that person may cause. For example, if a patron drinks a lot and drives, the server could be responsible for any accidents after.

Liability for serving alcohol can also extend to fights, injuries, and other incidents that may occur on the premises. It’s essential for servers to understand the potential consequences of serving alcohol. This way they take the necessary steps to manage that liability.

Understanding Rbs Training

Responsible Beverage Service (Rbs) training is a program designed to help servers understand the legal and ethical responsibilities of serving alcohol. Rbs training teaches servers how to recognize when a patron has had too much to drink. They also need to know how to manage difficult situations that may arise.

It covers the importance of checking IDs and other legal requirements related to serving alcohol. In short, Rbs training helps servers manage their liability to cover themselves.

The Importance of Alcohol Safety

Alcohol safety is an essential part of responsible beverage service. As a server or bartender, it is a good practice to stop serving people if they drink too much. Alcohol safety is critical to the wellbeing of both patrons and servers. 

Servers should always be aware of how much alcohol they are serving to each patron and monitor their behavior throughout their visit. They should also be on the lookout for signs of intoxication, which can include a variety of different things. Here are some of the things that may show a person should to drink more: 

  1. Slurred speech
  2. Difficulty walking or standing
  3. Bloodshot or glassy eyes
  4. Inability to focus or concentrate
  5. Aggressive or erratic behavior
  6. Exhibiting signs of being overly emotional or depressed
  7. Becoming loud and disruptive
  8. Difficulty handling money or paying attention to their surroundings

If a patron exhibits any of these signs, it’s important to stop serving them alcohol immediately to prevent overconsumption. This is why RBS certification California is important. 

Rbs Training California

In California, Rbs training is mandatory for servers who serve alcohol. The state has specific requirements for Rbs training. Servers must complete an approved program before they can work in places that serve alcohol.

Rbs training in California covers topics that identify signs of intoxication. Servers can understand the legal and ethical responsibilities of serving alcohol. Ultimately they need to recognize when to stop serving.

Managing Liability with Rbs Training

Rbs training is an essential tool for managing liability when serving alcohol. Servers who complete Rbs training are better equipped to handle difficult situations that may arise. These can be dealing with intoxicated patrons or preventing fights. 

They are also more aware of the responsibilities of serving and the potential consequences of failing to do so. Rbs training helps servers protect themselves and their establishments from liability.

Tips for Servers

Servers can take several steps to manage their liability when serving alcohol. They should always check IDs to ensure that patrons are of legal drinking age. Also, they need to limit alcohol service to those who are visibly intoxicated.

They should encourage patrons to drink water or food while consuming alcohol. Not only this but they should also monitor them for signs of intoxication. If a patron becomes violent, servers should contact their manager or security personnel.

Legal Consequences

Servers who serve alcohol irresponsibly can face legal consequences. They may be held liable for any harm or damage that results from their actions. They may face fines, suspension, or revocation of their alcohol service license.

In extreme cases, they may even face criminal charges. It’s essential for servers to understand the potential legal consequences of serving alcohol. This helps them take steps to manage their liability.

The Importance of Communication

Communication is key when serving alcohol. Servers should communicate clearly with patrons and establish boundaries early on. They should explain the consequences of drinking too much so people know that they will be cut off if they do so.

Servers should also communicate with their managers and other staff members. This way they ensure that everyone is on the same page when it comes to responsible beverage service. 

Ongoing Training and Education

Rbs training is not a one-time event; it’s an ongoing process. Servers should continue to educate themselves on responsible beverage service. If they stay up-to-date on changes to laws and regulations related to alcohol service.

They should also seek out additional training and education opportunities. This will improve their skills and knowledge. Ongoing training and education are essential for managing liability when serving alcohol.

Protect Yourself From Liability for Serving Alcohol

Serving alcohol comes with a great deal of responsibility, and servers need to know the risks. Knowledge of liability for serving alcohol is a valuable tool for managing when serving. Servers must complete the training before working in establishments that serve alcohol.

By understanding the responsibilities of serving alcohol and the importance of alcohol safety, servers can protect themselves. This way everyone can have a fun and safe experience, with no issues coming up. If you want to take the steps to protect yourself, contact us today.